Check-in Technologies
Automated Check-ins that fit every event, from 2 guests to 20,000+
Townevent's e-ticketing works at every scale, from a small gathering to a full stadium.
Check-in App: scan tickets with your own phone
Skip the printed lists, special equipment and outside staff. Download the app, start scanning, and let your own team run the door. It's easy enough for everyone to use.
How it works at the door
Four things can happen when a guest arrives. Most of the time it's just steps 1 to 3.
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Guest shows their ticket
Every guest gets an e-ticket with a QR code on their phone.
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Your volunteer scans it
Open the app and point the camera at the code. It reads in a split second.
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Green means welcome in
The app confirms the guest instantly, and they walk straight in.
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No QR code? Search by name
If a guest lost their ticket or can't find it, look them up by name and check them in.
No internet? Keep scanning.
The Check-in App works offline and updates itself as soon as your connection comes back.
Internet drops
Scanning carries on. Check-ins are saved on the phone.
Connection returns
The app notices on its own.
Everything syncs
Your check-in list updates automatically. There's nothing for you to do.
What you get
No extra equipment
No printed lists, special scanners or third-party staff. Just download the app.
Use your own team
Assign your own staff or volunteers and save on personnel costs.
Fast, simple scanning
Tickets are read in a split second, with an app that's easy for anyone to pick up.
Lost ticket? Search by name
Guests without a QR code aren't a problem. Find them by name and check them in.
Guest data stays with you
Only the people you assign can use the app, so guest details stay with you, the organizer, even when volunteers do the scanning.
Works without internet
Keep checking guests in offline. The app catches up when the connection returns.
Enterprise Service: check-in for crowds of 20,000+
Twenty thousand guests? Twenty entry gates? No internet? No problem. Townevent's Enterprise system handles any large-scale event workload with ease. Just switch our Check-in App to 'Enterprise' mode. And you're good to go. No new apps — no new training of staff. EASY!
One system behind every gate
- Every gate's phone runs the same Check-in App.
- Each check-in updates one shared guest list.
- Scans are fast, so queues stay short.
- It keeps working with no internet.
How duplicate tickets get stopped
Every gate checks guests against the same live list, so a ticket can only be used once.
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Guest scans in at Gate 3
The ticket is valid, so the guest is checked in and walks through.
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Every gate finds out instantly
Each check-in updates one shared guest list in real time.
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Same ticket at Gate 12? Blocked
The app shows "Already checked in," so a ticket can't be used twice.
What you get
Built for any crowd
Handles any large-event workload, from 20,000 guests and beyond.
Twenty gates? No problem
Run every entry point on a single system.
One app, every gate
Your team uses the same Check-in App at all entry points, so there's nothing new to learn.
No duplicate tickets
All check-in apps cross-check guests in real time, so no ticket gets used twice.
Shorter lines
Fast scans keep guests moving and cut waiting time at every gate.
No internet needed
Even at a venue with no connection, check-in carries on.
Planning an event? Let's find the right fit.
Contact us to find out more about the check-in solution that suits your event.